Support
Extensia Service Status
Find out details of all current events, including any scheduled or unscheduled outages. Register for real
time status updates and reminders on selected services.
Live Status Page: http://barweb.status.io/
Extensia Helpdesk
Lodge a ticket: helpdesk@extensia.com.au
Helpdesk: https://helpdesk.extensia.com.au/
Direct line
Phone: +61 7 3292 0220
Remote Support
Remote support for Extensia products:
RecordConnect Repair Utility
This utility can be used to install patches to the currently installed RecordConnect, or to repair RecordConnect if it won't re-install or start.
Download and Run: RecordConnect Repair Utility